Google removes AI Overviews for certain medical queries

Google removes AI Overviews for certain medical queries Following an investigation by The Guardian that found Google AI Overviews offering misleading information in response to certain health-related queries, the company appears to have removed the AI Overviews for some of those queries. For example, The Guardian initially reported that when users asked “what is the normal range […]

The Contact Centre: AI’s Most Underrated Growth Engine

The Contact Centre: AI’s Most Underrated Growth Engine Rick Ruden, Product Marketing Director at Tealium, explains how AI is transforming the traditional contact centre into a strategic growth engine  For decades, the contact centre sat in the corner of the enterprise – vital for resolving problems, yet not often viewed as a driver of revenue […]

Alteryx: Enterprise AI Strategy Braced for 2026 Reset

Alteryx: Enterprise AI Strategy Braced for 2026 Reset Andy MacMillan, CEO at Alteryx, foresees a move away from all-encompassing AI ambitions towards targeted automation and domain-specific intelligence  What lies ahead for enterprise AI strategies in 2026? After a year dominated by the race to build ever larger, all-purpose AI agents, many organisations are realising that […]

MIT scientists investigate memorization risk in the age of clinical AI

MIT scientists investigate memorization risk in the age of clinical AI What is patient privacy for? The Hippocratic Oath, thought to be one of the earliest and most widely known medical ethics texts in the world, reads: “Whatever I see or hear in the lives of my patients, whether in connection with my professional practice […]

Leadership, Management, and the Structural Impact of AI in 2026

Leadership, Management, and the Structural Impact of AI in 2026 By the Editorial Desk at Gates AI Look, I think we need to cut through the noise here. By 2026, basically tomorrow, AI isn’t just another tech upgrade. It’s going to rip apart how companies actually work from the inside out. Digital Watch’s latest Observatory […]

From Principles to Practice: UNESCO Equips Civil Servants for Ethical AI

From Principles to Practice: UNESCO Equips Civil Servants for Ethical AI By the Editorial Desk at Gates AI UNESCO just dropped their AI Literacy Training Program for Civil Servants, and honestly? It’s about time. In a recent UNESCO article, Christabel Randolph and Merve Hickok break down why this initiative matters and how it aims to […]

Why Many AI Initiatives Fail to Scale

Why Many AI Initiatives Fail to Scale By the Editorial Desk at Gates AI A recent CNA Brand Studio article highlights how organisations in Southeast Asia are emerging as leaders in AI adoption. Everyone is excited. Everyone is experimenting. Everyone is deploying “AI Solutions.” And yet, adoption alone doesn’t guarantee transformation. Look, I think many […]

AI oral health app market to be valued at $1.49b by 2029

AI oral health app market to be valued at $1.49b by 2029 Emerging technologies enable immediate assessments of teeth and gums. The artificial intelligence (AI) oral health app market is expected to reach $1.49b by 2029 at a compound annual growth rate of 21.2%, according to a Research and Markets report. The sector’s expansion is attributed to […]

Singapore among Southeast Asia’s AI frontrunners, but deeper transformation is needed

Singapore among Southeast Asia’s AI frontrunners, but deeper transformation is needed The outlook for artificial intelligence (AI) in Asia Pacific appears strong, with organisations in the region showing greater confidence in the technology’s potential than their global peers, according to Boston Consulting Group’s (BCG) AI At Work: Is Asia Pacific Leading the Way? report. Released in […]

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